FAQ | Shipping, Subscriptions & Ingredients | Sunkissd Club

All orders ship within 48 business hours, often sooner. Once shipped, you'll get a tracking link by email.

Completely. Every order ships in plain, discreet boxing with no product names visible, and your billing descriptor is discreet too. Nobody knows what's in the box but you.

Yes. Join the club and your first order ships free. Free US shipping also applies to orders over $45 and every subscription order, and The Glow Ritual bundle always ships free.

Currently we ship within the United States.

15% off every order, free shipping always, and first access to new drops as a founding subscriber.

Super Soakd renews every 30 days. Ultra Glow renews every 3 weeks, because one jar is a 20 day cycle and we don't want you running dry.

Yes, in two taps from your account page. Skip, pause, or cancel anytime, at least 72 hours before your next renewal date. Charges that have already processed ship as normal.

We stand behind Super Soakd. Your first full-price bottle comes with a simple promise: take it daily for 30 days, and if you genuinely don't feel a difference, we'll refund the product price. Email questions@sunkissdclub.com within 45 days of delivery with your order number and we'll walk you through it.

The guarantee covers one first bottle of Super Soakd per customer and household, purchased at full price. Orders purchased with discount codes or promotional pricing are final sale. Refunds cover the product price only; original shipping is not refundable. We'll ask you to mail the bottle back before your refund is issued, with return shipping paid by you. We reserve the right to limit or deny refunds in cases of suspected abuse or fraud, or as otherwise permitted by law. Refused or undeliverable packages do not qualify as returns. We built this guarantee for women giving Super Soakd an honest first try, and we protect it so it can stay.

No. Ultra Glow, bundles, and multi-bottle orders may be returned only if unopened and in original condition within 30 days of delivery, for a refund of the product price, with return shipping paid by the customer. Opened products cannot be returned for health and safety reasons.

That's on us, always. Email a photo to questions@sunkissdclub.com within 7 days of delivery and we'll replace it or refund it.

Super Soakd supports natural intimate moisture, healthy pH, and daily comfort from the inside out.* Two capsules a day deliver 50mg hyaluronic acid, a full 800mg of slippery elm bark, soothing aloe vera, and a probiotic blend of Lactobacillus rhamnosus and Lactobacillus reuteri, two of the most studied strains for women's flora.* Maca, ashwagandha, and fenugreek at 100mg each round it out with support for mood, calm, and desire.*

Ultra Glow supports plump, hydrated skin, stronger hair and nails, and a balanced gut in one daily scoop.* Every serving delivers 16.6g of grass fed, pasture raised hydrolyzed collagen, 240mg of hyaluronic acid, vitamin C, biotin, niacinamide, and a prebiotic plus a 14 strain probiotic blend at 5 billion CFU.* It mixes into a zero sugar Glow Berry Lemonade, naturally sweetened with thaumatin from the katemfe fruit.

Yes, they're designed as one ritual. One scoop of Ultra Glow in the morning, two Super Soakd capsules at night. If you take prescription medication, show both labels to your prescriber first.

Weeks, not hours. These ingredients build with consistency. Many women say they notice a shift between week 2 and week 8, and skin renews itself about every 28 days, so give Ultra Glow 2 to 3 cycles.*

Super Soakd is vegan friendly. Ultra Glow is not, because it contains bovine collagen. If vegan matters to you, Super Soakd is your formula.

Yes, both formulas are hormone free.

Please talk to your healthcare provider first. Both products are for adults 18 and over.

Prop 65 is a California labeling law with extremely strict thresholds, and many careful supplement brands include the notice as standard practice. It reflects California's labeling rules, not a change in our formula or testing.